JOURNAL

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Mara Hale

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The cost of an unclear decision

The cost of an unclear decision

The cost of an unclear decision

Every team has a decision it keeps revisiting. It comes back in different clothes — a meeting, a document, a new hire — but the question underneath is the same.

The fix is rarely more analysis. It is naming the person who decides, the date they will decide, and what would have to be true for the answer to change.

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